Covers both 5th and 6th-generation iPad Pro 12.9-inch products
For Departmental Sales Only
For up to 2 years from the original purchase date, the AppleCare Protection Plan gives you direct one-stop access to Apple's award-winning telephone technical support for questions about using your device. And you get global repair coverage for both parts and labor on your device, including its battery and included accessories.
AppleCare for Schools+ is typically purchased at the same time as your device however it can be added within 60 days of an eligible purchase. To buy AppleCare for Schools+ at UM Tech Shop or an Apple Retail Store (within 60 days of your purchase date) a Specialist will first need to verify your purchase date and confirm that your device has no pre-existing damage.
One stop for technical support
24/7 priority access to Apple experts via chat or phone
Onsite repair for desktop computers
Mail-in repair for portable computers
Global repair coverage
Apple hardware coverage
Provides repair coverage including both parts and labor from Apple-authorized technicians
Covers the battery and included accessories
Adds unlimited incidents of accidental damage per year (subject to a service fee of $49, plus applicable tax)
Software support included
Using iPadOS and iCloud
Connecting to wireless networks
Questions about FaceTime, Keynote, Numbers, Pages, and other Apple-branded iPad apps
AppleCare+ for all iPad models now includes coverage for Apple Pencil and Apple-branded iPad keyboard
Customers must be using the Apple Pencil with a compatible iPad in order for the Apple Pencil to be eligible for AppleCare+ coverage.
Service fees are $29 for Apple Pencil or Apple-branded iPad keyboard, plus applicable tax.