Buying Guide

The University of Michigan Tech Shop welcomes you to take advantage of competitive pricing and expert purchasing advice on your personal technology needs.

Special info for:

New Students | Parents | Alumni | Retirees | Dearborn & Flint | Departments

Payment Options

For your convenience, we accept:

  • Credit cards (American Express, Visa, MasterCard, and Discover)
  • Payroll deduction (for eligible faculty and staff)
  • Student account billing (available to Ann Arbor and Dearborn campus students)
  • Shortcode (for departments)
  • Cash

If the original payment method is disputed for products not returned after purchase, Tech Shop reserves the right to pursue alternative methods of payment, including student account billing or payroll deduction where applicable or the university collections process.

Financial Assistance

While not a loan program, our payroll deduction and student account billing programs may help finance a computer purchase for eligible customers. Charging purchases to student account billing can have an impact on pending financial aid or grants; please contact Student Financial Services with questions or for information about payment plans.

Students needing assistance with loans or funding for a computer purchase are encouraged to discuss their options with a financial aid advisor.

Fulfillment Services

On Campus Locations

Shop in-store for personalized service and hands-on demos. We have items in stock, ready to take home with you today.

Store Pickup

Order online, and we’ll notify you via email when your products are ready to pick up at the store location of your choice. Be sure to bring UMID (MCard)! You will have the option to pickup in-store or request curbside service when you arrive.

To request curbside service at the Michigan Union:

  1. park in the loop at the end of Kennedy Drive,
  2. text us at 734-478-7951*,
  3. include your uniqname and vehicle description in your message.

To request curbside service at Pierpont Commons:

  1. park in the circle drive off Murfin Avenue,
  2. text us at 734-417-6664*,
  3. include your uniqname and vehicle description in your message.

* These numbers are for curbside service only. If you need to contact us for any other reason, please reach out via our regular phone number or email address.

Shipping

We ship to anywhere in the continental United States (excluding P.O. Boxes); this does include U-M campus addresses. We ship via UPS, and fees will be calculated at the time of checkout based on the shipping option selected. Fees include insurance.

Delivery

Same or next day delivery is available to any U-M building in Ann Arbor. Please complete all the information requested during the order process, including any special instructions that will assist our drivers in locating and accessing the delivery location. You will receive an email from Tech Shop when your order is queued for delivery.

  • Orders placed before 10 a.m. will be delivered same-day.
  • Orders placed after 10 a.m. (or on weekends) will be delivered the next business day.

We will contact you via email to reschedule delivery if the items you ordered are not in stock or if we are unable to make the delivery for any reason.

For faculty and staff: We will make every effort to deliver items directly to the room requested; however, this is occasionally not possible. In that case, items will be delivered to the front desk, reception area, or mail room of the specified building.

For students: At the request of Michigan Housing, we can only offer residence hall delivery service during the fall and winter terms, beginning two weeks after classes start until two weeks before the end of the term (or last scheduled day of finals). Once your package is delivered to your residence hall’s community center, Michigan Housing mail and package delivery requires additional time for internal processing; please wait to receive notification from your mail room that your delivery is ready for pickup. If you have questions about delivery service to your residence hall, please contact us before placing your order.

Purchasing Guidelines

Products purchased from Tech Shop are for personal use only. Software may not be resold. Computing devices may not be sold within two years from the date of purchase.

Some vendors may limit the number of computing devices an individual may purchase in one academic year (July 1 to June 30). Please let us know if you have questions about any limits that may apply to your purchase.

Eligibility Requirements

Tech Shop sales are sometimes limited to specific groups by our vendors. Rules vary by product and vendor. Please contact us if you have any questions about buying from Tech Shop.

Computing devices are the most commonly limited items. In general, these are available to:

  • degree-seeking U-M students;
  • regular U-M staff;
  • U-M faculty, emeritus faculty, and Regents;
  • U-M alumni;
  • U-M departments.

Eligible buyers of restricted products must show valid U-M ID (like an Mcard) to make a purchase.

Software Information

As an authorized academic reseller, we offer education pricing on several Mac and Windows software titles.

Due to the educational discount, software vendors have strict guidelines about who can buy, how many of the same software packages you can purchase, how many times the software can be installed and how the software can be used.

Please select products carefully because software is not returnable. We can help you determine if your computer will handle the system requirements of the software you're buying. The more you know about your computer's operating system, memory and tech specs the better.

U-M Microsoft Office 365

U-M Microsoft Office 365 is available to current University of Michigan faculty, staff, students, and emeritus with regular (not temporary) uniqnames. Alumni and retirees are not included in our license with Microsoft.

Learn more and get started using U-M Microsoft Office 365

Software Delivery

For some software titles, download instructions will be sent to your UMICH email address once payment is received.

For titles requiring transfer of physical product, you can pick up at one of our campus store locations, or we can ship the item to you. Please note a shipping fee may apply to your order.

Departments

Tech Shop sells licensed software for personal use. Departments may only purchase licensed software on a shortcode for use on a faculty/staff member's personal computer.

For more information about licensed software products for use on university-owned computers, please visit ITS Software Services.