We ship to anywhere in the continental United States (excluding P.O. Boxes); this does include both U-M campus and residential addresses. We ship via UPS, and fees are calculated at the time of checkout based on the shipping option selected. Fees include insurance.
If you need products not available through the Tech Shop catalog shipped to a residential address, please review our special order process, developed in partnership with U-M Procurement, to place your order.
At-the-door pickup service for online orders is available by appointment at both Tech Shop locations. Simply select At-the-Door Pickup as your Shipping Method at checkout. We contact you when your order is ready and provide a link to our appointment booking service. Be sure to bring UMID (MCard)!
Campus delivery service has been temporarily suspended.
We process departmental sales via U-M Shortcode; we are not able to accept P-Cards due to university regulations. Departmental sales are not subject to sales tax.
Through Apple’s Device Enrollment Program (DEP), all Apple devices purchased from Tech Shop are fully compatible with the software used to manage university-owned hardware, which means they are automatically integrated with the U-M IT support environment as soon as you make the purchase.
Tech Shop offers gift cards for use by those faculty, staff, and students who are eligible to purchase from us. The university's Standard Practice Guide has policies that all departments should be aware of regarding the purchasing and dispensing of gift cards.
Please see Section 501.12 of the SPG.
Tech Shop sells licensed software for personal use. Departments may only purchase licensed software on a Shortcode for use on a faculty/staff member's personal computer.
For information about purchasing licensed software products for use on university-owned computers, please contact ITS Software Services.
Departments are welcome to take advantage of our authorized repair service for university-owned devices under warranty or charged to a Shortcode.
Departmental services include simplified repair or replacement of accidentally damaged devices insured by the university. Through our partnership with Risk Management, we can submit the claim on your behalf and receive reimbursement directly. No need for your department to file a claim, pay for repair, or wait for reimbursement.